Emotional Intelligence (EQ) is an important part of how we consciously process and respond to individuals each day. However, only thirty-six percent of people can accurately identify their emotions as they happen (Bradberry & Greaves, 2021). Emotional Intelligence can be defined as our ability to understand and be aware of how to connect our inner…
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This one is from the gut – meaning, I am not using research data to support! Leaders, when there is conflict in your organization, please do not allow only one employee to tell the story! Get a trained coach, etc. to assist if you are not able to resolve the situation, and be sure to…
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Social awareness is one of the keys to fostering great relationships and being emotionally intelligent. It is our ability to not just pick up on the emotions going on in others, but also to understand and perceive what is really going on with them, even at times when we do not feel the same way.…
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Oftentimes, leaders opt out of responding to emails, text messages, and questions from direct reports or others in their organizations, thus making a conscious decision to leave questions unanswered. I actually asked some top leaders why they sometimes choose not to respond to certain questions or people. Answers ranged from not knowing how to best…
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Some leaders allow incidents to build up and wait until the performance appraisal review time to discuss them with direct reports or team members. Providing constructive feedback on an ongoing basis may present opportunities to develop and grow team members. For example, if an incident occurs, instead of waiting until the performance appraisal time to…
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It is important to strategically plan where we want to be and who we want to become by continually assessing our present state. Accepting where we are, setting new goals, and planning forward to meet those goals are vital to personal success. “Before we can change or move forward, we must first embrace where we…
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